Returns Policy
At Love Cosmetics, customer satisfaction is our top priority. Please read our Returns & Refund Policy carefully before making a purchase.
Return Policy
We accept returns within 7 days of delivery.
To be eligible for a return, the following conditions must be met:
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The product must be unused, unopened, and in its original packaging
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The item must be in the same condition as received
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Proof of purchase (order number or invoice) is required
Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
Due to hygiene and safety reasons, we do not accept returns for:
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Opened or used cosmetic and skincare products
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Makeup items once opened
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Gift cards
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Items marked as Final Sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Email us at support@lovecosmetics.com with:
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Your order number
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Clear photos of the item and packaging
We will arrange a replacement or refund after verification.
How to Request a Return
To initiate a return, please follow these steps:
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Email us at support@lovecosmetics.com
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Mention your order number and reason for return
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Our support team will share return instructions and the return address
Customers are responsible for return shipping costs unless the return is due to our error.
Refund Policy
Once we receive and inspect the returned item:
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Refunds are processed within 5–7 business days
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The refund will be issued to the original payment method
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Shipping charges are non-refundable, except in case of defective or incorrect items
International Orders
Return policies for international orders may vary. Please contact us before sending any return.
Contact Us
If you have any questions regarding returns or refunds, feel free to contact us:
Email: support@lovecosmetics.com
Business Name: Love Cosmetics
Important Note
This Returns & Refund Policy is clearly accessible on our website and applies to all purchases made through lovecosmetics.com.